We have a strong client service culture and strive to increase resident and stakeholder satisfaction. We use your feedback to improve our service delivery by really getting to know your needs and expectations.
Your feedback provides us with key information about what you think as a user of our services and helps us make informed decisions about improvements; it also helps us identify area where we are doing a good job.
We monitor and review our processes as part of continuous improvement. To support this, we monitor and respond to feedback suggestions. We collate all of the feedback into a report where we look for themes, explore ideas and discuss solutions to problems identified. Although optional, please do add your contact details when providing feedback, that way we can respond to your directly.
Temperance Care